Privacy policy

Privacy Policy

Last Updated: April 9, 2026

Oz Rider Warehouse ("we", "us", or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles.

1. Information We Collect

We collect information necessary to process your orders and provide a personalized shopping experience, including:

Contact Details: Name, shipping address, email, and phone number.
Payment Information: Processed securely via encrypted gateways (e.g., Shopify Payments, PayPal). We do not store your full credit card details on our servers.
Technical Data: IP address and browsing behavior to improve our store’s performance.

2. How We Use Your Information

Your data is used strictly for:

Fulfilling Orders: Sharing your name and address with our courier partners to deliver your gear.
Customer Support: Contacting you regarding order updates or technical sizing inquiries.
Compliance: Meeting our legal and tax obligations as an Australian PTY LTD entity.

3. Data Sharing & Third Parties

We only share your information with essential service providers, such as:

Logistics Partners: To ship your motorcycle parts from our Ringwood warehouse.
Technical Services: Shopify (our hosting platform) and secure payment processors.
Legal Requirements: If required by Australian law or to protect our legal rights.

4. Security of Your Data

We take reasonable steps to protect your personal information from unauthorized access. Our store uses SSL encryption for all transactions. As our Ringwood facility has no public access, your physical data records (if any) are kept in a secure, non-public administrative environment.